Privacy Policy for Helios Kids

Last updated: June 23, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of information when You use Our Service. It tells You about Your privacy rights and the rights of your child, and how the law protects you.

We use Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Our Commitment to Children's Privacy

Protecting the privacy of children is especially important to us. "Helios Kids" is intended for use by children, and we are committed to complying with the Children's Online Privacy Protection Act (COPPA) in the United States, the General Data Protection Regulation (GDPR) in Europe, and other applicable data protection laws.

Our Service is designed for children and their parents/guardians. We do not knowingly collect personally identifiable information from children without first obtaining verifiable parental consent, except in limited circumstances permitted by law.

Interpretation and Definitions

• Account: A unique account created for You (the parent or guardian) to manage your child's access to our Service.
• Application: Refers to Helios Kids, the software program provided by the Company.
• Child: Refers to an individual under the age of 13, or a higher age of digital consent in certain regions.
• Company (referred to as "We", "Us", or "Our"): Refers to Helios Kids, based in Bulgaria.
• Country: Refers to Bulgaria.
• Data Controller (for GDPR purposes): The Company (Helios Kids) is the data controller of your information.
• Device: Any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• Parent: Refers to a child's parent or legal guardian.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Application.
• Service Provider: Third-party companies or individuals we use to facilitate and support our Service.
• Usage Data: Data collected automatically from the use of the Service (e.g., features used, time spent).
• You: Means the parent or legal guardian accessing or using the Service.

Information We Collect

We collect different types of information to provide and improve our Service.

1. Information We Collect from Parents

To create an account and give consent for your child, we collect the following Personal Data from You (the Parent):

• Email address: To communicate with you, manage the account, and obtain consent.
• First name and last name: To identify you as the account holder.

2. Information We Collect from Children

With your verifiable parental consent, we may collect the following information from your child to personalize their in-app experience:

• A first name or nickname: To personalize greetings and progress within the app.
• Usage Data: We automatically collect data about how your child interacts with the Service, such as levels completed, features used, and time spent. This data is used to improve our Service and is not used to personally identify the child outside of the app.

We do not collect sensitive information from children, such as their full name, home address, phone number, or photos/videos without separate, explicit consent.

How We Obtain Verifiable Parental Consent

Before collecting any Personal Data from a child, we take steps to obtain verifiable parental consent. This may include:

• Sending an email to the parent and requiring a confirmation response.
• Requiring a small credit card transaction to verify the account holder is an adult.
• Other methods as permitted by law.

How We Use Your and Your Child's Information

• To provide and maintain our Service: Including monitoring app usage to identify and fix bugs.
• To manage Your Account: To manage Your registration as the parent user.
• To contact You: To contact You (the Parent) by email with important updates about the Service, your account, or security notices. We will not send marketing messages to your child.
• To personalize the experience: To use a child's chosen first name or nickname within the app.
• For other purposes: Such as data analysis, identifying usage trends, and to evaluate and improve our Service, products, marketing, and your experience.

Sharing Your and Your Child's Information

We do not sell or rent Personal Data. We may share information in the following limited situations:

• With Service Providers: We may share information with trusted third-party Service Providers to monitor and analyze the use of our Service (e.g., analytics services), to host our data, and to support the functionality of our app. These providers are contractually obligated to protect the data and use it only for the purposes we specify. They are also required to be compliant with children's privacy regulations.
• For Business Transfers: In the event of a merger, sale of Company assets, or acquisition of our business, user information may be among the assets transferred. We will provide notice before Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with Your explicit consent.

Retention and Deletion of Personal Data

We will retain Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

Your Parental Rights (Access and Deletion)

You, the Parent, have the right to:

1. Review the Personal Data we have collected from your child.
2. Request the deletion of Personal Data collected from your child.
3. Refuse to permit the further collection or use of your child’s information.

You can exercise these rights at any time by contacting us directly. To delete your account and associated data, you may do so from the account settings section within the Application or by sending a request to us.

Disclosure of Your Personal Data

We may disclose Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency) or to:

• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of Users of the Service or the public.
• Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use commercially acceptable means to protect it, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. If You click on a third-party link, you will be directed to that site. We strongly advise You to review the Privacy Policy of every site You visit. This is especially important for parents to review before allowing their child to access any external links.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will let You (the Parent) know via email and/or a prominent notice on our Service before the change becomes effective.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your parental rights, you can contact us:

• By email: [email protected]